Shipping & Delivery
We deliver MONVUE across India, making it simple to get your lenses delivered safely to your doorstep.
Free Shipping on Orders Above ₹999
Available across India on eligible orders.
Delivery Across India
MONVUE delivers to most serviceable pin codes across India. Once your order is confirmed, we usually process and dispatch it within 1–2 business days.
After dispatch, delivery generally takes around 3–7 business days, depending on your location, courier serviceability and other factors. Remote locations may take slightly longer.
Delivery timelines are estimates and can occasionally be affected by public holidays, weather conditions, courier delays or other circumstances beyond our control.
Shipping Charges
We offer free standard shipping on all orders above ₹999. For orders below ₹999, the applicable shipping charge will be shown clearly at checkout before you place your order.
There are no hidden shipping charges. Any applicable charges will be visible to you at the time of checkout.
Cash on Delivery
Cash on Delivery (COD) is available on eligible orders and serviceable pin codes. COD availability and any applicable COD or handling charge will be displayed at checkout before you confirm your order.
Please make sure someone is available to receive the order at the delivery address. COD orders may be subject to additional verification before dispatch.
Track Your MONVUE Order
Your order will be shipped through our delivery partner, Shiprocket. Once your order has been dispatched, you will receive a tracking link through the contact details provided with your order.
You can use this link to check the latest status and movement of your package until it reaches you.
When Your Order Arrives
We strongly recommend recording a continuous unboxing video when you receive your MONVUE order. Start recording before opening the package and continue until you have checked the contents.
This helps us verify any issues related to damaged, missing, incorrect or tampered items and allows us to resolve your concern more quickly.
Important: If your package appears damaged, opened or tampered with at the time of delivery, please record it clearly before opening and contact us as soon as possible. Please keep the outer packaging, shipping label and all contents until the issue has been resolved.
Damaged, Incorrect or Missing Items
If you receive a damaged, incorrect or incomplete order, please contact us within 48 hours of delivery.
Please share your order number along with the unboxing video and clear photographs of the package and products. Our team will review the details and assist you with the appropriate resolution.
Need Help?
If you have any questions about your order, delivery or tracking, our team is happy to help.
Email: care@monvue.in
MONVUE • Made for your eyes. Made for you.
